CONTACT US
Contact form
FAQ’s
1. ORDERING & PAYMENTS
What payment methods do you accept?
We accept all major credit and debit cards, and popular digital wallets. Your transactions are secure and encrypted.
2. DELIVERY
Can I track my order?
Yes. Once your order ships, you will receive a tracking link via email or SMS.
3. PRODUCT & SIZING
How do I find the right size?
Check our size guide on every product page. You can contact us at contact@shopkosha.com for further enquiries.
Are your products true to size?
Yes, but we recommend checking the size guide for specific measurements.
4. RETURNS & EXCHANGES
What is your return policy?
Start and manage all your returns here.
How do I start a return?
Yes we accept return check our return policy here.
5. ACCOUNT & SUPPORT
Do I need an account to place an order?
Yes you need to create an account using the login page, it helps you track orders and manage returns easily.
How can I contact customer support?
Email us at contact@shopKosha.com. Operating hours Monday to Friday 9am to 5pm PST
6. SHIPPING
How long does delivery take?
The Standard shipping usually takes 5-10 business days.