Refund policy
We want you to love your KOSHA purchase. If you're not completely satisfied, we offer a hassle-free return process.
Return Window
14 days from the date of delivery for refunds or exchanges
Customized or final sale items are not eligible for return
Condition of Returns
Items must be unworn, unwashed, and in their original condition with ALL tags attached
Must be returned in original packaging
How to Initiate a Return
- Log into your KOSHA account and visit your order history
- Select the item(s) you wish to return or exchange
- Choose between a refund, different size, color, or style (if available)
- Print the prepaid return label or follow provided pickup instructions
Refund Process
Refunds will be issued to the original payment method
Processing time: 5–7 business days after receiving and inspecting the return
Confirmation email will be sent once refund is processed
Customer Support
For any questions regarding our Privacy or Return Policy, email us at contact@shopkosha.com