FAQ

Frequently Asked Questions

What is your return policy?
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

How do I track my order?
Once your order ships, you'll receive a tracking email. You can also visit our Track Order page.

Do you offer exchanges?
Yes! Contact us at contact@shopkosha.com and we'll get you set up with the right size or style.

How long does shipping take?
Standard domestic shipping takes 5-7 business days. Expedited options are available at checkout.

Do you ship internationally?
No, Currently we ship within the US only.

How do I find my size?
Check our Size Guide for detailed measurements and fit recommendations.

Still have questions?
Email us at contact@shopkosha.com — we're happy to help.